Contact information
Contact Information
We're here to help! If you have any questions about your order, our products, returns, or anything else, please feel free to contact us.
SwagGrove Customer Support
Email: swaggrovesupport@gmail.com
We aim to respond to all customer inquiries within 1–2 business days.
When contacting us about an existing order, please include your order number and the email address used to place the order so we can assist you as quickly as possible.
Customer Support Hours
Monday–Friday
9:00 AM–5:00 PM Central TimeMessages received outside of our regular support hours will be answered as soon as possible on the next business day.
Returns & Refunds
For return or refund requests, please contact us by email before sending an item back. We will provide return instructions after reviewing your request.
Please do not send returns to an address without contacting us first.
One change I'd make before saving: if you don't actually plan to maintain specific 9–5 support hours, delete the entire Customer Support Hours section. It's better to promise only the 1–2 business-day response time than list hours you may not consistently monitor.
Also replace swaggrovesupport@gmail.com with the Gmail account you just created.