Shipping Policy
Thank you for shopping with Swaggrove! We are committed to getting your order to you as quickly and safely as possible.
Order Processing
All orders are processed and dispatched within 1–2 business days after your order is placed. Orders are not processed or shipped on weekends or holidays.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information when available.
Shipping Times
We offer international shipping to select locations.
- International Shipping: Estimated delivery time is 7–12 business days after your order has been dispatched.
Please note that delivery times are estimates and may vary depending on your location, customs processing, local postal services, weather, holidays, or other circumstances outside of our control.
Tracking Your Order
If tracking information is available for your order, it will be provided to you once your order has been dispatched. Please allow some time for tracking information to update after your package has shipped.
Delayed or Missing Orders
If your order has not arrived within the estimated delivery timeframe, please contact us at [your customer service email]. We will be happy to help you locate your order.
Please keep in mind that international shipments may experience delays due to customs or local delivery services.
Incorrect Shipping Information
Please make sure your shipping address is correct before completing your purchase. If you provide an incorrect or incomplete address, please contact us as soon as possible. We cannot guarantee that your shipping information can be changed after an order has been dispatched.
Swaggrove is not responsible for packages delivered to an incorrect address provided by the customer.
Customs, Duties, and Taxes
International orders may be subject to customs fees, duties, or taxes imposed by the destination country. Any additional fees charged by customs or local authorities are the responsibility of the customer.
Contact Us
If you have any questions about your order or our shipping policy, please contact us at:
Email: jeremyoosterhof06@gmail.com